Case-Based Critical Thinking Questions

question 32

Multiple Choice

Case-Based Critical Thinking Questions
Case 10-3Betty's computer won't start. After her initial panic, she remembers that there are many tools and options she can use to diagnose and hopefully fix the problem.Betty has fixed her computer startup problem. She needed to use the Windows installation media, but did not need to restore her files from her backup copies. This means that she used ____.

• A)System Restore
• B)Last Known Good Configuration
• C)Reinstall Windows
• D)Startup Repair

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Definitions:

Self-serve

A service model that allows customers to serve themselves, often leading to faster service and reduced labor costs for businesses.

NFC

Near Field Communication, a set of communication protocols enabling two electronic devices to establish communication by bringing them within a short distance of each other.

Showrooming Problem

A retail challenge where customers browse products in a physical store only to buy them later online at a lower price, affecting the store's sales.

Pull Model

A supply chain management strategy where production is based on demand, with products pulled through the supply chain by consumer demand.