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Case Based Critical Thinking Questions Case 7- 2
Janise often has requests for specific pet sitters when clients request services. She has created a report that shows the sitter preferred by each client as well as the pet names, pet type, and special requests by the clients. Janise will keep the report handy in digital and printed form for reference when clients call so that she can offer personalized service to her clients. To make the report more user-friendly, Janise needs to make some adjustments.
Some of Janise's clients have more than one pet. The current version of the report shows the client's information for each pet the client has listed with Janise's pet sitting service. Janise would like for the client information to appear only once on the report but still see each pet and the pet's information listed. The report is sorted on the Client's last name. Which property should Janise set to YES for the client information fields to obtain the results she wants?
Standard Deviation
A statistical measure that quantifies the amount of variation or dispersion of a set of data values from the mean (average) of the data set.
Service Level
A measure of the quality of service provided, often expressed as a percentage, indicating how well a service meets customer expectations or agreed-upon standards.
Lead Time
The total time taken from the initiation of a process or order to its completion.
Carrying Costs
Expenses associated with holding or storing inventory over time, including insurance, storage, depreciation, and obsolescence.
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