Which of the Following Behavior Change Strategies Is Generally Well

question 36

Multiple Choice

Which of the following behavior change strategies is generally well received and can be used via emails, cards, notes, voice mail, personalized signs, notes, or recorded tapes?

• A) Countering
• B) Contracting
• C) Encouragement
• D) Rewards
• E) Goal setting

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Definitions:

Communication Skills

The ability to convey information effectively and efficiently through speaking, writing, listening, and non-verbal gestures, crucial in both personal and professional interactions.

Salesforce Compensation Plans

A strategic framework used by companies to incentivize their salesforce, usually including elements such as base salary, commissions, and bonuses.

Nonmonetary Rewards

Benefits offered to employees or customers that do not involve direct payments, such as recognition, awards, or flexible working conditions.

Salesforce Turnovers

The rate at which employees in a company's sales department leave and are replaced over a certain period.