For a Total Quality Management Program to Be Effective, the Firm

question 38

Multiple Choice

For a total quality management program to be effective, the firm must be willing to ____________.

• A)listen to clients and make necessary changes to meet changing client needs
• B)talk to the clients and tell them what services they need
• C)talk to the clients and tell them what services the firm is going to provide
• D)a and b
• E)none of the above

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Definitions:

Cephalocaudal Pattern

A principle of physical growth that describes how development progresses from the head (cephalo) down to the tail (caudal) or feet.

Proximodistal Pattern

A pattern of growth and development in human beings where growth starts at the central part of the body and moves towards the outer parts, such as limbs.

Motor Milestones

Key developmental stages in a child's life when they acquire movement abilities, such as sitting, crawling, walking, and grasping.

Maturational View

A perspective in developmental psychology suggesting that development is primarily driven by biological or genetic factors, unfolding in predetermined stages.