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Total Quality Management Principles State That Defining "Quality Service" Is

question 20

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Total quality management principles state that defining "quality service" is based on management's perception.


Definitions:

Psychological Factors

Elements of psychological influence, such as emotions, attitudes, motives, and thoughts, that affect an individual's behavior and well-being.

Physiological Factors

Biological aspects that affect the functions and processes of the living organism.

Temperament

Individual differences in styles of reaction that are present early in life.

Television Watching

The activity of viewing content on a television set, often for entertainment, information, or educational purposes.

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