One of the Most Important, but Often Overlooked, Aspects of Communicating

question 24

Multiple Choice

One of the most important, but often overlooked, aspects of communicating effectively is __________. ​

• A)listening
• B)thinking
• C)talking
• D)preparing your response
• E)none of the above

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Definitions:

Hidden Elements

Aspects of an organization that are not visible or overt but influence its culture and operations.

Organizational Culture

The shared values, beliefs, norms, and practices that shape the social and psychological environment of a business organization.

Reality Shock

The feeling of surprise and disorientation experienced by individuals when they encounter unexpected realities in their work or life situations.

Pre-Employment Expectations

The beliefs or assumptions about the nature of the work, the work environment, and the culture that individuals hold before starting a new job.