Technician a Says Communication Is Important So That the Actual

question 22

Multiple Choice

Technician A says communication is important so that the actual customer concern is addressed and fixed. Technician B says poor communication can cause an incorrect diagnosis. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Wright

Often associated with Frank Lloyd Wright, an American architect known for developing the distinct Prairie School of architecture.

Usonian Houses

A term coined by architect Frank Lloyd Wright to describe his vision for the United States of America, referring specifically to his design of affordable, practical homes.

Lower-Income

Referring to individuals or families that earn less revenue than the average in their society, often qualifying for certain types of government assistance.

O'Keeffe

An American artist, Georgia O'Keeffe, renowned for her large-format paintings of natural forms, especially flowers and landscapes.