Technician a Says the Customer Complaint Should Be as Detailed

question 67

Multiple Choice

Technician A says the customer complaint should be as detailed as possible on the RO. Technician B says a complaint of "a loud ticking sound" is a good, detailed description of the complaint. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Middle Adulthood

A stage of life typically defined as the period between young adulthood and old age, often ranging from about 40 to 65 years of age, characterized by stability, personal and professional growth, and increased responsibility.

Self-Esteem

The judgment a person makes about his or her self-worth.

Social Status

A person's standing or rank in society, which can be determined by factors like wealth, occupation, education, and family background.

Gusii Society

A community found in Kenya known for its strong emphasis on family and societal roles and agricultural lifestyle.