Technician a Says All Vehicles with Possible Engine-Related Problems Should

question 85

Multiple Choice

Technician A says all vehicles with possible engine-related problems should be test-driven. Technician B says to obtain the best possible diagnosis, the vehicle may have to be driven with the customer along. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Information Sharing

The exchange of data, knowledge, or information among individuals, organizations, or systems.

Unique Information

Data or insights that are not commonly known or that provide a distinct advantage or perspective.

Cross-functional

Describes a process or team that involves various departments or specialties working together towards a common goal.

Cross-functional

Involves collaboration among team members with different expertise and from various departments within an organization to achieve common goals.