Technician a Says Previous Invoices from Other Shops and Repairs

question 49

Multiple Choice

Technician A says previous invoices from other shops and repairs may provide clues about a customer's complaint. Technician B says the technician should have prior permission to go through papers and the glovebox in a customer's car to look for previous service information. Who is correct?

• A) Technician A
• B) Technician B
• C) Both A and B
• D) Neither A nor B

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Definitions:

Complete Metamorphosis

A type of insect development that includes four distinct life stages: egg, larva, pupa, and adult, with each stage looking entirely different and serving a different role in the life cycle.

Alternation of Generations

A reproductive cycle found in plants and some algae, involving both asexual and sexual phases.

Haploid

Having a single set of unpaired chromosomes, a condition typical of gametes in sexually reproducing organisms.

Diploid

Referring to a cell or organism that has two sets of chromosomes, one set inherited from each parent.