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Propylene glycol-based coolant is less toxic than ethylene glycol.
Prospect
A potential customer who has shown interest in a company’s products or services and is considered likely to convert into a paying customer.
Managing Customer Expectations
The process of understanding, influencing, and fulfilling the anticipated needs and perceptions of customers.
Product Performance
The evaluation of how effectively a product meets its intended purpose and satisfies customer needs.
Unrealistic Expectations
Expectations that are unreasonable or unattainable given the current circumstances or resources available.
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