The Practice of Sending E-Mails to Customers or Potential Customers

question 47

Multiple Choice

The practice of sending e-mails to customers or potential customers of a legitimate website asking them to click a link in the e-mail is called ____.

• A) spoofing
• B) phishing
• C) pharming
• D) spaming

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Definitions:

Minority Group Workers

Employees who belong to a racial, ethnic, or culturally distinct group that is smaller in number within a larger population or corporate setting, often facing unique challenges and barriers.

Top-Down Change

A change management strategy where decisions and initiatives are driven by the upper echelons of an organization's hierarchy and then communicated down.

Substantial Commitment

A significant dedication or pledge of resources, time, or effort towards a particular course of action or project.

Affirmative Action

Policies and measures designed to increase the representation of minorities and women in areas of employment, education, and business from which they have been historically excluded.