______ Focus(es)on Short-Term Objectives While ______ Focus(es)on Long-Term Objectives

question 30

Multiple Choice

______ focus(es) on short-term objectives while ______ focus(es) on long-term objectives.

• A) Training; skills
• B) Skills; training
• C) Training; development
• D) Development; training

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Definitions:

Closing Sales

The final step in the sales process where agreements are finalized, and transactions are completed, securing the purchase.

Limited Warranty

A warranty that is restricted to certain parts, certain defects, or has a specified time limit.

Continuous-yes Close

The continuous-yes close is a sales technique where the salesperson asks a series of questions designed to elicit affirmative answers, leading to a positive response on the sale.

Labor Coverage

An insurance or warranty term that covers the cost of labor in the repair or replacement of covered items.