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Norah Operates an Upscale Shop That Does Both Pet Grooming

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Norah operates an upscale shop that does both pet grooming and human manicures and pedicures. She is reaching a market segment with people who place great value on their dogs and are concerned with their own appearance, yet pressed for time. No other businesses meet the needs of these consumers. Which strategic issue in retailing does Norah appear to have addressed?


Definitions:

Downsizing

The process of reducing the number of employees within an organization for economic or strategic reasons.

Restructuring

The corporate action of reorganizing the legal, ownership, operational, or other structures of a company for the purpose of making it more profitable or better organized for its present needs.

Insidious Consequences

Negative outcomes that gradually and subtly develop over time, often as a result of certain actions or decisions.

Organizational Restructuring

The act of realigning or changing the organizational structure, processes, or cultures of a company to improve efficiency, effectiveness, or adapt to new strategies.

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