The Greatest Amount of Responsibility for Providing Customer Satisfaction Falls

question 112

Multiple Choice

The greatest amount of responsibility for providing customer satisfaction falls on the shoulders of

• A) chief executive officers.
• B) salespeople.
• C) sales managers.
• D) quality control experts.
• E) marketing directors.

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Definitions:

Dumping

The practice of a company or country exporting goods at a price lower than their domestic market or below their cost of production.

Exports

Goods or services sold by a country to buyers in other countries.

Quotas

Limits set by governments on the quantity of a certain good that can be imported or exported during a specified time frame.

Tariff Revenues

Income that governments earn from imposing taxes on the import and export of goods.