Jake Is a Sales Representative for General Mills

question 138

Multiple Choice

Jake is a sales representative for General Mills. Each week he uploads his plans for visiting clients out in the field to a routing and scheduling decisions system. Eric knows that one of the primary goals of routing and scheduling decisions in personal selling is to

• A) determine the sequence in which customers will be called on.
• B) use existing transportation facilities.
• C) minimize non-selling time.
• D) determine duration of sales calls.
• E) provide salespeople with an opportunity to plan their own routes and schedules.

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Definitions:

Larynx

The voice box located in the neck, involved in breathing, producing sound, and protecting the trachea against food aspiration.

Sternocleidomastoid

A neck muscle that flexes and rotates the head, visible when turning the head or when strained.

Palatoglossus

A muscle that elevates the back of the tongue and narrows the oropharyngeal isthmus, playing a role in swallowing and speech.

Soft Palate

The fleshy, flexible part toward the back of the roof of the mouth, separating the mouth from the pharynx.