Of the Four Critical Elements Required in Macro Change, the Person

question 21

Multiple Choice

Of the four critical elements required in macro change, the person who believes some change within the agency is needed is the:

• A) Action system
• B) Action plan
• C) Change agent
• D) Innovator

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Definitions:

Fundamental Attribution Error

The tendency for observers to underestimate situational influences and overestimate personal dispositional factors when interpreting others' behavior.

Stereotype

A widely held but fixed and oversimplified image or idea of a particular type of person or thing.

Categorization

The process of recognizing, differentiating, and understanding objects or concepts by grouping them based on common characteristics.

Attribution

Attribution refers to the process by which individuals explain the causes of behavior and events, attributing them to internal dispositions or external situations.