Examlex
Describe three types of macro level change you might undertake in a direct service position. Provide an example of each.
Rapport
A positive relationship marked by mutual understanding and trust between individuals or groups.
Verbalizing Concerns
The act of expressing worries, fears, or anxieties using spoken words in order to address and manage them effectively.
Furthering Responses
Techniques used in communication to encourage deeper discussion or elaboration on a topic.
Reflecting Content
Reflecting content is a communication technique used in counseling and therapy involving repeating or paraphrasing what a client has said to ensure understanding and validation of their feelings and thoughts.
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