Critical Thinking Questions Case 1-1 Your Friend Frank Has Just

question 64

Multiple Choice

Critical Thinking Questions Case 1-1 Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department. Frank is new to Outlook, so he asks for help in processing the message. Frank also wants to forward the message to his son. However, he has tried forwarding messages to him in the past, and his son has not received them. You suggest that the messages may be getting blocked by an antivirus program. Is there anything that Frank can do to prevent this?

• A)Yes, he can change the message format to Plain Text.
• B)Yes, he can change the message format to Rich Text.
• C)Yes, he can change the message format to HTML.
• D)No, Frank's son must make changes on his computer to allow the message to be received.

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Definitions:

Early Payment Discount

An incentive offered by sellers to buyers for paying their invoices before the due date, typically to accelerate cash flows.

Gross Profit

Gross profit is the difference between revenue and the cost of goods sold (COGS), representing the profit a company makes after deducting the costs directly associated with producing its goods or services.

Cost of Goods Sold

An accounting term for the direct costs attributable to the production of the goods sold by a company.

Service Business

A type of business that primarily offers intangible goods or services to consumers, such as consulting, legal advice, and maintenance services.