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Present Facts
The act of providing evidence-based information which is current and relevant.
Friendly but Firm
A communication style that balances warmth and assertiveness.
Indirect Claim
An indirect claim is a request or demand for action, reimbursement, or compensation that is made in a subtle or not directly stated manner.
Anger
A strong feeling of displeasure or hostility, often resulting from frustration or perceived wrongs.
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