Soft, Relaxing Music Is Soothing to Patients Waiting in a Doctor's

question 6

Multiple Choice

Soft, relaxing music is soothing to patients waiting in a doctor's office

• A) quotation marks
• B) question mark
• C) exclamation point
• D) period

---

Definitions:

Golden Rule

A basic principle that treats others as one would wish to be treated, often emphasized in many cultures and religions as a cornerstone of ethical interpersonal behavior.

Actively Listen

The practice of fully concentrating, understanding, responding, and remembering what is being said in a conversation.

Yes and No Answers

Responses that indicate a clear affirmative or negative without providing additional information or context.

Empathy Map

A tool used to articulate what we know about a particular type of user, including what they think, feel, see, hear, say, and do.