When General Mills Looked for Ideas on How to Reduce

question 28

Multiple Choice

When General Mills looked for ideas on how to reduce the time it took to convert its production lines from one cereal to another,it sent a team to observe the pit crews at the Indianapolis 500.As a result of using ____,General Mills cut its plant changeover time by more than 50 percent.

• A) benchmarking
• B) conformance sampling
• C) acceptance sampling
• D) in-process sampling
• E) outsourcing

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Definitions:

Organizational Identity

The self-concept of an organization, based on its central, distinctive, and enduring characteristics.

Implicit Employment Contract

An unwritten and unspoken agreement between an employer and employee that outlines mutual expectations, including job security and loyal service.

Job Rotation

An employment practice where employees are moved between two or more jobs in a planned manner to expose them to different experiences and widen their skills.

Development Opportunities

Situations or programs designed to cultivate employees' skills and competencies for their professional growth and advancement within an organization.