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Which of the following historical books did not influence management?
Negative Subject Line
A subject line in an email or message that implies bad news or a negative tone, potentially discouraging the recipient from opening it.
Bad News
Information that is unpleasant, unwelcome, or upsetting.
Effective Buffer
a strategy or mechanism that reduces the impact or intensity of a negative event or communication.
Enclosed Document
A document that is included with another piece of communication, often within an envelope or attached to an email.
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