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Everything outside an organization's boundaries that might affect it is its ____________________ environment.
Operational Decisions
Short-term choices made daily that affect the efficient operation of a business, including production, inventory, and staffing issues.
Supply Chain
A network of interconnected businesses involved in the provision of product and service packages required by the end customers in a supply chain.
Macro Processes
Large-scale, high-level operational processes in an organization that span across multiple functions and departments.
CRM
Customer Relationship Management (CRM) refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
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