In a Small Community in Michigan,there Are Two Funeral Homes

question 82

Multiple Choice

In a small community in Michigan,there are two funeral homes.One of them clips all pictures from the local paper,laminates them,and mails them to the person photographed with a brief note.This is an attempt to build positive relations with potential customers during happy times.If the other funeral home chose to make similar customer contact,the competitors would have

• A) differential advantage.
• B) strategic imitation.
• C) emergent strategy.
• D) distinctive competence.
• E) competitive advantage.

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Definitions:

Present Value

The present value of a future amount of money or series of cash flow using a given rate of return.

Interest Rate

The fee, quantified as a percentage relative to the principal, levied by a lender on a borrower to utilize assets.

Rule of 70

A formula used to estimate the number of years required for an investment or the economy's output to double, calculated by dividing 70 by the annual growth rate.

Interest

The charge for the privilege of borrowing money, typically expressed as an annual percentage rate.