The Least Expensive Method for Banks to Interact with Their

question 39

Multiple Choice

The least expensive method for banks to interact with their customers is through:

• A) a vendor.
• B) phone calls.
• C) the Internet.
• D) an automated teller machine (ATM).
• E) a full-service teller.

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Definitions:

Stage Theories

Theoretical models that describe human development as occurring in distinct phases or stages with specific characteristics.

Psychosexual Theory

A theory proposed by Freud that suggests that childhood sexual experiences significantly influence personality development.

Psychosocial Theory

A theory proposed by Erik Erikson that outlines eight stages of psychological development from infancy to late adulthood, each characterized by a specific conflict that contributes to a major aspect of personality.

Shaping Behavior

A method of positive reinforcement in psychology that gradually trains a new behavior by rewarding successive approximations of the desired behavior.