Examlex
The _____ represents the initial amount that's not covered by a health insurance policy and thus must be paid by the insured.
Active Listening
The practice of fully concentrating on what is being said rather than passively hearing the message of the speaker.
Customer
An individual or organization that purchases goods or services from a business, often considered crucial to a company's success.
Message
Information conveyed in the sales presentation.
Evaluative Listening
Listening with the purpose of analyzing and assessing the message being communicated, often in decision-making contexts.
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