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INSTRUCTIONS: Choose the word or phrase in [ ] which will correctly complete the statement. Select A for the first item, B for the second item, and C if neither item will correctly complete the statement.
Your health insurance will usually pay [ the same | less ] for mental health problems compared to physical problems.
Cognitive Dissonance
A psychological phenomenon where an individual experiences mental discomfort from holding two or more contradictory beliefs, values, or ideas simultaneously.
Emotional Dissonance
A conflict or incongruence between felt emotions and the emotions that are expressed or expected to be expressed in a social context.
Emotional Empathy
The capacity to recognize and, to some extent, share feelings that are being experienced by another sentient being.
Emotional Intelligence
The ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
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