One Concern with Telephone Surveys Is Interviewer Bias

question 63

True/False

One concern with telephone surveys is interviewer bias.

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Definitions:

Employee Assistance

Programs or services offered by employers to support the wellbeing of employees, including counseling, financial planning, and health services.

Employee Communication

The exchange of information and messages between an organization and its employees, crucial for maintaining informed workforces, engagement, and organizational culture.

Downward Communication Systems

This refers to the flow of information from higher levels of management or leadership down to lower-level employees within an organization, facilitating instructions, policies, and feedback.

Employee Involvement

A management practice whereby employees are given the opportunity to participate in decision-making processes within an organization, thereby contributing to improvements in productivity, morale, and ownership.