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​What Are the Call Management Functions That VoIP Must Perform

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​What are the call management functions that VoIP must perform.


Definitions:

Hot Stove Rule

A principle in management and discipline that suggests consequences should be immediate, consistent, impersonal, and close to the action of misconduct, akin to touching a hot stove.

Progressive Discipline

The process of tying reprimands to the severity and frequency of misbehaviour.

Incremental Discipline

A method where disciplinary actions progressively increase with each recurrence of undesirable behavior.

Management by Objectives (MBO)

A strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees.

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