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Technician A says a scan tool may be used to full field some alternators. Technician B says a field current draw test indicates if there is current available to the field windings. Who is correct?
Citizenship Behavior
Voluntary and discretionary actions performed by employees that are not part of their formal job requirements but contribute to the organization's success.
Display Rule
Socially constructed norms that dictate the appropriate emotional expressions in various social situations.
Mood
A temporary state of mind or feeling that can influence an individual's behavior and perception of the world around them.
Emotional Intelligence
The ability to understand, manage, and articulate one’s feelings, as well as to conduct relationships with others in a careful and empathetic manner.
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