Why Is Active Listening Such an Important Part in the Job

question 7

Multiple Choice

Why is active listening such an important part in the job of software development?

• A) One must be able to convey meaning
• B) One must be able to write emails and requirements
• C) One must be able to draw
• D) One must be able to paraphrase and summarize someone else's thoughts and ideas

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Definitions:

Cognitive Dissonance

A psychological conflict resulting from incongruous beliefs and attitudes held simultaneously.

Operant Conditioning

A learning process in which the frequency of an organism's behavior is modified by reinforcement or punishment.

Positive Reinforcement

A process in operant conditioning where a behavior is followed by a rewarding stimulus, increasing the likelihood of that behavior occurring again.

Cognitive Schema

Mental structures that an individual uses to organize knowledge and guide cognitive processes and behavior.