According to Kelley's Covariation Principle

question 21

Multiple Choice

According to Kelley's covariation principle

• A) actors attribute behavior to the situation, but observers attribute behavior to persons.
• B) people fail to use statistical information, instead relying on intuitive theories to make personality inferences.
• C) people infer that something is the cause of a behavior if it is present when the behavior occurs and absent when it does not occur.
• D) people infer the causes of a behavior as a function of the intended consequences of the behavior.

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Definitions:

Selling Skills

Abilities necessary to effectively persuade customers to purchase goods or services, including communication, negotiation, and closing techniques.

Selling

The process of persuading a customer to purchase a product or service.

Flexibility

The quality of being able to change or adapt to new circumstances easily without negative consequences.

Sales

Activities involved in selling goods or services to consumers or businesses.