Even Though Every Customer Is Unique, They All Expect

question 6

Multiple Choice

Even though every customer is unique, they all expect

• A) a quality product.
• B) reliable timely service.
• C) reasonable prices.
• D) all of the above.

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Definitions:

Rehearsal

The practice of repeatedly going over material in one's mind or through behaviors, to strengthen memory or skill.

Hypnosis

A highly relaxed, suggestible state of mind in which a person is likely to feel that his actions and thoughts are happening to him rather than being produced voluntarily.

Retrieval

The process of accessing and bringing into consciousness information stored in memory.

Retention

The ability to store and recall information or experiences over time, a fundamental aspect of learning and memory processes.