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A Conflict Involves a Serious Clash of Values, Perceptions, or Ideas

question 8

True/False

A conflict involves a serious clash of values, perceptions, or ideas and can jeopardize productivity in terms of one's relationships at work and dealings with customers.


Definitions:

360-degree Evaluation

A feedback process where an employee is evaluated by supervisors, peers, subordinates, and sometimes clients, to get a comprehensive view of their performance.

Complexity

The state or quality of being intricate or complicated, often requiring careful analysis or detailing to understand fully.

Multi-rater Approach

A feedback process where an employee is assessed by multiple stakeholders, including peers, superiors, and sometimes customers, to gain a comprehensive view of performance.

Feedback Training

A training approach that emphasizes the provision of real-time reactions or responses to an action or performance for the purpose of improvement.

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