To Exceed Customers' Expectations and Provide Exceptional Service, Successful Companies

question 12

True/False

To exceed customers' expectations and provide exceptional service, successful companies should anticipate and solve problems soon after they occur.

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Definitions:

Developmental Sequence

The ordered progression through which a system, organism, or organizational process matures or evolves.

Failure

The state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success.

Any Point

This term is too vague without context and may not represent a specific key term in its current form.

Problem-solving Teams

Groups of employees who work together to address and solve organizational issues.