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When difficult people are ignored, they tend to stop their bad behavior.
Customer Requirements
Explicit and implicit needs or expectations that customers have concerning a product, service, or experience.
Specifications
Detailed descriptions of the design, materials, and performance requirements for products or services.
Reliability
The quality of being dependable or reliable; in products, it refers to the likelihood of them performing consistently over their expected lifecycle.
Mathematical Probability
The quantitative measurement of the likelihood of a certain event occurring, based on mathematical calculations.
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