Body Language Communicates Our Attitudes to Customers, and Always Reinforces

question 20

True/False

Body language communicates our attitudes to customers, and always reinforces the words we use.

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Definitions:

Dango

A Japanese term referring to informal gatherings or consortia where companies collude, often used in the context of bid-rigging.

Covert Collusion

A secret agreement between companies to engage in practices like price-fixing or market sharing, which are typically illegal and aim to reduce competition.

Japanese Construction Industry

A significant sector in Japan, known for its innovative construction techniques, earthquake-resistant buildings, and contribution to national GDP.

Bribe

An illegal or unethical payment made to influence someone's behavior in favor of the payer, often to gain some form of advantage.