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Define the following terms: Charles Dickens
Heterogeneity
The presence of variation and diversity within a population, group, or system, often requiring tailored approaches or solutions.
Perishable
Items, especially food or other goods, that can deteriorate or expire quickly if not used or consumed within a short time frame.
Add Value To
The process of enhancing a product or service to increase its desirability and worth to the customer.
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
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