Define the Following Terms: Ethnic Cleansing

question 22

Short Answer

Define the following terms: ethnic cleansing

Know how to deliver bad news within routine responses professionally.

Identify the characteristics and importance of internal operational messages within an organization.

Outline the process for organizing direct claim messages.

Understand why direct order is preferred for good-news and neutral messages.

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Definitions:

Ego

In psychoanalytic theory, the part of the personality that deals with the reality of the world and tries to meet the needs of the id in socially acceptable ways.

Phallic

Relating to the third stage of psychosexual development in Freud's theory, focusing on pleasure from the genital area.

Latency

The fourth stage in Freud’s psychosexual stages, occurring during the school years, in which the sexual feelings of the child are repressed while the child develops in other ways.

Psychosexual Stages

A Freudian theory that developmental stages beginning in childhood are focused on erogenous zones; failure to properly navigate these stages can affect adult personality.