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____________________ is the process of analyzing a work environment, designing a new system or modifying the existing system to fit current needs, acquiring any needed hardware and software, training users, and getting the new or modified system to work.
Leaders
Individuals who influence and guide others within an organization towards achieving its goals.
Managers
Individuals in an organization responsible for directing and overseeing the work of a group of people.
Emotional Intelligence (EI)
The ability to understand, manage, and articulate one's feelings, while also dealing with others' relationships carefully and with empathy.
Self-Awareness
The awareness of one's own personality, emotions, motivations, and wants.
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