Examlex
Key Terms Instructions: Please define the following key terms. Show Who? What? Where? When? Why Important?
ethics
Consciously Aware
The state of being fully attentive and mindful of one's surroundings and own thoughts and actions.
Small Talk
Casual or informal conversation used to establish rapport with clients before moving into the main topic of discussion.
Rapport
A positive, mutual relationship characterized by trust, understanding, and good communication, often established between people in personal and professional contexts.
Sales Presentation
A formal pitch or demonstration given to potential buyers, showcasing a product or service's features, benefits, and value proposition.
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