When We Want to Avoid Offending Someone with Our Message

question 56

Multiple Choice

When we want to avoid offending someone with our message, which of the three goals of communication are we focusing on?

• A) Relational
• B) Identity management
• C) Getting the job done
• D) Communication filtering

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Definitions:

Emotional Experience

The complex state of feeling that results from the interaction of subjective and physiological factors.

James-Lange Theory

A theory of emotion that suggests physical arousal precedes and causes emotional experience.

Cannon-Bard Theory

A theory of emotion that argues that physiological arousal and emotional experience occur simultaneously, yet independently.

Neural Determinants

Factors within the nervous system that influence behaviors, thoughts, and emotions.