The Tragic Cases of the Challengerin 1986 and the Columbiain

question 13

Multiple Choice

The tragic cases of the Challengerin 1986 and the Columbiain 2003 are used to illustrate the point that

• A) people need to be more responsible in their jobs.
• B) the informal network does not always have a positive effect.
• C) rigid conformity within an organization can be very dangerous.
• D) failure to follow the chain of command may end in tragedy.

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Definitions:

Divergent Thinking

A cognitive approach or technique designed to produce inventive concepts through the examination of numerous potential answers.

Programmed Decision

involves using established procedures or rules to address recurring problems or situations, facilitating consistency and efficiency in decision-making.

Escalation of Commitment

The phenomenon where people continue to invest in a decision or project despite evidence of its failure, often due to pride or fear of loss.

Divergent Thinking

A thought process or method used to generate creative ideas by exploring many possible solutions, often leading to innovative outcomes.