Three Months Ago, the New Operations Manager at Acme Fastener

question 22

Multiple Choice

Three months ago, the new operations manager at Acme Fastener and Tool's manufacturing plant implemented a system for measuring the total volume of output each week. He discovered that the plant's weekly capacity was averaging about 83%, which he would like to raise to closer to 90%. What type of metric is this manager concerned with at the moment?

• A) Efficiency manufacturing
• B) Quality manufacturing
• C) Inventory
• D) Costs and profitability

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Definitions:

Talking Too Much

The act of speaking excessively without giving others a chance to express themselves or without considering the relevance of the content.

Proxemics

The study of human use of space and the effects that population density has on behavior, communication, and social interaction.

Nonverbal Communication

The transfer of information or feelings without the use of words; this includes gestures, facial expressions, body language, and tone of voice.

Selective Expectation

The psychological phenomenon where individuals perceive and interpret information based on their preconceptions, leading to a biased view of outcomes.