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Savvy Operations Managers Should Use No More Than Five or Six

question 2

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Savvy operations managers should use no more than five or six metrics per team or function to ensure they are measuring outcomes effectively.


Definitions:

Indigenous Schemas

The conceptual frameworks developed within specific cultures that influence how individuals in those cultures understand and interpret the world around them.

Stereotypes

Preconceived and oversimplified beliefs about certain groups of people that influence behavior and perceptions.

Selective Perception

The process by which individuals selectively interpret what they see based on their interests, background, experience, and attitudes.

Perceptual Distortion

A psychological phenomenon where an individual's perception or understanding of stimuli is altered from the reality of the situation.

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