Customer Relationship Management Is a New Concept Only Recently Receiving

question 36

True/False

Customer relationship management is a new concept only recently receiving attention.

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Definitions:

First-Hand Knowledge

refers to information or knowledge gained through direct experience or observation, as opposed to being told by someone else.

Communicated

The process of conveying or exchanging information, ideas, or messages through speech, writing, or other mediums.

Offeror

The party in a contract negotiation that proposes the terms of the agreement to the offeree, initiating the offer-and-acceptance process of forming a contract.

Feminist Activists

Individuals or groups advocating for equality between genders and working to address issues of women's rights and gender-based injustices.