From a Marketing Perspective, Logistics Customer Service Can Be Thought

question 16

True/False

From a marketing perspective, logistics customer service can be thought of as a feature of the augmented product that adds value for the customer.

---

Definitions:

Physical and Economic Survival

The requirement for basic necessities that sustain life and the financial means to secure these necessities.

Understanding Others

involves the ability to empathize and comprehend the thoughts, emotions, and behaviors of others, fostering better interpersonal relationships.

Sensitivity

The quality of being quick to detect or respond to slight changes, signals, or influences.

Physiological Needs

The basic human requirements, such as food, water, and sleep, as identified in Maslow's Hierarchy of Needs.