Professor Miller Argues That There Are Three Dimensions to the Quality

question 38

Multiple Choice

Professor Miller argues that there are three dimensions to the quality of a relationship (belonging/affirmation, interdependence, and intimacy) . Miller designed an instrument to measure the quality of a relationship. She notices that no items in the instrument tap the intimacy dimension. Her measure lacks:

• A)reliability.
• B)content validity.
• C)predictive validity.
• D)construct validity.
• E)internal consistency.

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Definitions:

Demand Uncertainty

Refers to the unpredictable nature and variability of customer demand for products or services, making it challenging to plan effectively.

Product Availability

Refers to the extent to which goods or services can be bought from a company at any given time.

Cost of Stocking Out

The financial loss and potential customer dissatisfaction resulting from insufficient inventory to meet demand.

Cutaneous Membrane

The skin, the largest organ of the body, serving as a protective barrier against environmental hazards and pathogens, and involved in sensation and temperature regulation.