When Follow-Ups Are Planned with Mail Surveys

question 27

Multiple Choice

When follow-ups are planned with mail surveys:

• A)the anonymity of respondents can no longer be guaranteed.
• B)more thoughtful answers are usually provided by those who wait until the follow-up to respond.
• C)response rates typically increase.
• D)response bias can no longer be estimated.
• E)sampling bias increases.

---

Definitions:

Conflict

An instance of opposition or disagreement between ideas, interests, or people.

Impersonal Situation

A scenario or context that lacks personal connection or emotional involvement.

Credibility

The quality of being trusted and believed in, often reflecting a person's reliability or the convincing power of an argument.

Authority Figure

An individual who holds power or influence, often in a leadership role, within a specific context.